Privacy Policy

Last updated: February 2026

Introduction

Man & Van Midlands ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our removal and delivery services.

Information We Collect

Personal Information

When you request a quote or book our services, we may collect:

• Name and contact details (phone number, email address)
• Pickup and delivery addresses
• Service details and special requirements
• Payment information

Automatically Collected Information

We may collect information about your device and how you interact with our website, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and manage our removal and delivery services
• Process your bookings and payments
• Communicate with you about your service
• Send you service updates and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy, please contact us:

Phone: 07920 144793
WhatsApp: 07920 144793